Frequently Asked Questions

IS THERE A CONTRACT TO SIGN?

There is no contract to sign. We believe that a satisfied customer is far more binding than any kind of contract.

HOW DO I PAY?

You can pay at the time of service via Quick Books online payment with credit card or check, cash or hand written check.

WHAT DO I DO TO PREPARE MY HOME FOR SERVICE?

We ask that you put items away before the cleaning team arrives as this will ensure that they have more time to concentrate on the task of making your home shine.

HOW MANY PEOPLE WILL CLEAN MY HOME?

Cleaning Maid Affordable work in teams of two. There is a supervisor and maid. Most clients do not like a whole group of people moving through their home and it is easier to miss something when there are more people involved. However, when we have a large schedule on a particular day we may send three maids to get the job done more quickly.

WHAT IF SOMETHING ISN’T CLEANED?

If you are ever less than completely satisfied with Cleaning Maid Affordable service call us within 24 hours and we will happily remedy the situation free of charge.

CAN I REQUEST A PARTICULAR TIME FOR SERVICE?

Cleaning Maid Affordable cannot guarantee a time of service. Each of our homes receive the attention it deserves. However most of our homes fall into a regular schedule. If you need a precise time of arrival we will do our very best to meet your schedule.

DO YOU OFFER A GUARANTEE?

Because customer satisfaction is our company’s best tenet, Cleaning Maid Affordable LLC backs all house
cleaning and maid service with a 100% Satisfaction Guarantee. If you are unhappy with any area we have cleaned
just call within 24 hours and we will come back and re-clean that area.

CAN I BUY A GIFT CERTIFICATE?

The best gift you can give somebody is that of time. Nobody wants to spend time house cleaning so gift certificates are available.

HOW CAN I PROVIDE FEEDBACK ON THE SERVICE?

Go to the contact us page to send us feedback about our service. The comments we most enjoy are those referring someone because they truly say that a client is satisfied with the service they have received. Please view our Referral Program page for more information.