Frequently Asked Questions
IS THERE A CONTRACT TO SIGN?
There is no contract to sign. We believe that a satisfied customer is far more binding than any kind of contract.
HOW DO I PAY?
We will email you an invoice, we accept payments listed below:
- Electronic check via your bank
- Quick Books on line
- Credit cards
- Or mail a hand written check
HOW DO I PREPARE MY HOME FOR MY CLEANING PROFESSIONALS ?
We ask that you put items away before the cleaning team arrives as this will ensure that they have more time to concentrate on the task of making your home shine.
HOW MANY PEOPLE WILL CLEAN MY HOME?
Cleaning Maid Affordable work in teams of two. There is a supervisor and cleaning professional. Most clients do not like a whole group of people moving through their home and it is easier to miss something when there are more people involved. However, when we have a large schedule on a particular day we may send three maids to get the job done more quickly.
WHAT IF SOMETHING ISN’T CLEANED?
If you are ever less than completely satisfied with Cleaning Maid Affordable service call us within 24 hours and we will happily remedy the situation free of charge.
CAN I REQUEST A PARTICULAR TIME FOR SERVICE?
Cleaning Maid Affordable cannot guarantee a time of service. Each of our homes receive the attention it deserves. However most of our homes fall into a regular schedule. If you need a precise time of arrival we will do our very best to meet your schedule.
We also send handy reminder emails & texts of your cleaning appointment, including photos of who is coming to your home.
DO YOU OFFER A GUARANTEE?
CAN I BUY A GIFT CERTIFICATE?
The best gift you can give somebody is that of time. Nobody wants to spend time house cleaning so gift certificates are available.
HOW CAN I PROVIDE FEEDBACK ON THE SERVICE?
Go to the contact us page to send us feedback about our service. The comments we most enjoy are those referring someone because they truly say that a client is satisfied with the service they have received. Please view our Referral Program page for more information.
